![]() Product does have real support if needed. Survives a reboot and is a better value than TeamViewer, or AnyDesk. With just a few clicks, I can access customer’s computers and correct problems while never leaving my office. As an IT manager, this software has saved me $1000s every month. ![]() This is by far the easiest remote access software I have ever used. After seeing many that are on the market, FixMe.IT is by far the best one I’ve seen. I work with other companies when their support is required and use their remote access software. AND, the cost is amazingly low when compared to competitors. No issues with operating system variations or other individual PC differences, always seems to fire up and run just fine. The product is really easy to use and is deadly reliable. Here’s what some of our customers share about their experience (click here to read all reviews on Capterra): FixMe.IT: Reviews & Ratingsīased on more than 360 unbiased user reviews, FixMe.IT is currently the highest-rated remote support software on Gartner’s Capterra, one of the leading business software review platforms. *not available in Professional Edition VNC Connect vs. For just $30 per month or $300 per year you get unlimited concurrent sessions, access to 150 unattended computers, all possible remote desktop features, custom branding, and responsive customer support. ![]() FixMe.IT is based on the TLS 1.2 protocol and the industry-standard 256-bit AES encryption, provides customers with full control over the remote session, and offers optional two-factor authentication.įixMe.IT is known to be one of the most cost-effective applications for remote access and remote support. Security-wise, FixMe.IT ensures that all remote connections along with the data transmitted during remote support sessions are fully protected and secure. Unlike VNC Connect or any other VNC-based tool, such as RealVNC, TightVNC, or UltraVNC, FixMe.IT guarantees a fast and stable connection in any environment, works through firewalls, and does not require enabling any additional ports, which makes it ideal for both external and internal remote support.įixMe.IT boasts a large remote support toolset, including multi-session handling, unattended access, multi-window control, two-way desktop sharing, drag-and-drop file transfer, multi-monitor navigation, remote screen scaling, detailed session reporting, session recording, and much more. VNC Connect is currently one of the most widely used remote support/remote desktop applications based on the VNC technology, that’s why we’ve chosen it for a more detailed comparison with FixMe.IT. It does not allow more than 10 concurrent connections, and puts restrictions on unattended access and custom branding. VNC is not secure when it comes to external remote support.To establish a remote connection, you need to install both the Server and the Client applications on your computers. VNC requires playing around with firewall configurations and enabling additional ports. ![]()
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